The Facts and Customers’ Experiences Speak for Themselves:
- Award Winning Service (Rated the #1 Chicagoland flooring company on Angie’s List)
- Honest Upfront Pricing
- Trust
- 80% of Our Customers Come From Referrals
- Emphasis on Happy Customers
- Personal Attention
- Best Selection
- Quality
- Experience
- Convenient Appointment Times
Listen to what our customers have to say:
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1. Award Winning Service (Rated #1 Chicagoland flooring company on Angie’s List) 
“The Mr. Carpet Shop-At-Home experience is a pure delight! From the active listening and desire to truly please the customer, through the sensitive handling of special requests, through the coordination and installation of quality materials installed by courteous, quality-driven workmen; purchased within a highly competitive price structure, satisfaction is guaranteed! Attitude, integrity, service, quality, price, and follow-through. We cannot recommend Mr. Carpet-Shop-At-Home enough!”
–Shirley Neitzel
2. Honest Upfront Pricing
“They had a straightforward, honest sales process,”
–Jeremy Treister
“We scheduled an appointment within a couple days notice and was given a low key sales pitch and a ‘no haggle’ price. [Mike’s] level of professionalism and promptness was all we needed to solidify the project,”
–Jennifer Baird
3. Trust
“I called Mike out to give an estimate on a carpet we thought was completely ruined. He looked at it and told us he would love to sell us some carpet, but he thought it could be cleaned. Mike was right, the carpet cleaned up nicely. I appreciated his honest opinion and good advice. He didn’t try to sell us something we didn’t need,”
–Christ Brandt
4. 80% of Our Customers Come From Referrals
“Our experience could not have been better. Everyone we were involved with bent over backwards to make sure that our experience was positive, and it certainly was. We adore our new carpet, and feel very lucky to have come across Mr. Carpet. We urge anyone contemplating new carpet to speak with Mike before buying,”
–Bryon Giddens-White
5. Emphasis on Happy Customers
“Mr. Carpet isn’t happy until you’re happy! They did a great job! We highly recommend them and won’t buy carpet from anyone else,”
–Tyrone Tiedman
6. Personal Attention
“Other stores were a bit overwhelming for me and I appreciated the individual attention I received at Mr. Carpet,”
–Kathryn Veraldi
7. Best Selection
“The carpet samples that [Mike] brought to our home seemed much more attractive and higher quality than the other big-name shop at home companies that we looked at,”
–Meg Reinick
“Mike arrived at our place with a van full of samples and took us through a number of different options, price-points and colors for the type of carpet we were selecting,”
–Sandra Madrid
8. Quality
“What a professional! Mike (owner) won our business for 3 reasons: 1.) Professionalism and personal touches 2.) Differentiated product line 3.) Superior service and follow through! Mr. Carpet was not the cheapest quote, but he was the best. CHEAP is just that, and we value quality!!”
–Michael Weaver
9. Experience
“Mike is an outstanding guy, he says he just wants his customers to be happy, and he lives what he promises. You would never get service like this from the huge companies! I recommend Mr. Carpet without reservation,”
–Barbara
10. Convenient Appointment Times
“We received very professional, personalized and accommodating service from Mike and everyone at Mr. Carpet. Mr. Carpet went the extra mile for us! The installers were also wonderful, professional, and cheerfully accommodated our requests. They were also very fast – an added bonus! At every stage in the process the Mr. Carpet staff followed up with us to ensure we were happy and that everything was going as we had planned. Excellent customer service!”
–Leilani Lauger
