Mr. Carpet  - Shop at Home Serving Chicago and Suburbs. 773-929-6000, 866-487-3672. See our service area.
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Ask Mr. Carpet
Ask Mr. Carpet anything that's on your mind. No question is too
small. We pride ourselves on informing and educating our clients.


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Our top ten questions answered

Who is Mr. Carpet?
What Makes Mr. Carpet the Better Choice?
How Can I Set Up A Free In-Home Estimate?
How Can Mr. Carpet Save Me Time and Money?
How Quickly Can I Get A Product Installed?
How Does Mr. Carpet Compare To Other Stores?
How Does Mr. Carpet Compare To Other Shop At Homes?
How Does Mr. Carpet Compare To Home Improvement Centers?
Will Mr. Carpet Move Furniture And Take Up And Remove Old Materials?
How Can Mr. Carpet Help Make Moving Easier?


Who is Mr. Carpet?
We are a family-owned company. We are innovators and leaders in personalized shop-at-home carpeting, flooring, and window treatment. At Mr. Carpet we have more than a decade of experience as shop-at-home designers. We’ve visited over 8,500 homes in the greater Chicago area. And we’ve grown our business by building trust with our valued customers


What Makes Mr. Carpet the Better Choice?
Convenience.
We come to you and work with your schedule.
We provide attention to your specific needs. We see what the big retailers can’t--your home. We get to know your individual preferences and particular home-decorating requirements. We know the importance of selection and service tailored to individual need. We care about the materials, styles, and colors that you might be considering. It’s our job to advise, not to push product. We know that people are extremely busy and feel more comfortable shopping for something in their home. We also know that people want to be treated fairly which is why we provide an honest approach to everything we do.


How Can I Set Up A Free In-Home Estimate?
We’ve made it easy for you. Call us at 773- 929-6000 or simply fill out the on-line form to the right. A consultant will promptly call during normal business hours. We’ll work with you and your schedule. We’ll also ask you some questions so we can match your needs and tastes with the right product range. We want make the experience as enjoyable for you as possible.


How Can Mr. Carpet Save Me Time and Money?
Mr. Carpet simplifies the process. We bring our entire store into your home. No frustrating guesswork: you see the sample in your home. And it can all be done in an hour! You don’t have to spend valuable time in traffic getting to a store, locating the right department, and finding a salesperson. You don’t have to go through the selection and estimate process trying your best to visualize what things might look like in your home. Don’t you wish you could just see how a sample looks in your house, without having to leave your house? We are committed to giving you the best selection, quality, and price within your budget. With Mr. Carpet you get convenience, value, and peace of mind.


How Quickly Can I Get A Product Installed?
Carpet takes as little as 3 days to start.
Wood floors 1 to 2 weeks
Window treatments take 2 to 3 weeks.
We provide experience and care in installation.
The simple fact is that a well-paid installer will care more and that makes for a more satisfied customer. We are only as good as the people that install your product. Other companies roll the dice on cheap labor. We won’t.


How Does Mr. Carpet Compare To Other Stores?
Service.
We offer personal service, in your home. We offer a wide range of choices, but we don’t overwhelm you with product– which only makes it harder for you to select what fits your needs and tastes.?
Savings. We are family-owned, not a franchise. So we can save on fees and pass those savings on to you. And when you buy through Mr. Carpet, you’re not paying for the hidden overhead costs of the mega-stores. That means additional savings.
Experience. Our salespeople and installers are trained and experienced. We don’t have the high employee turnover of the major retail stores. Why? Because we care about our staff, and they’re paid to care for you.


How Does Mr. Carpet Compare To Other Shop At Homes?
We feature honest prices. We want to earn your trust, and we stick by what we say. We don’t lure you in with outrageous promises of savings only to negotiate your price. We carry 10 times the selection. Our selection is wide to give the best options to fit your needs. Our goal is to find a product that you will give you years of enjoyment, not sell you what only what we have in stock.

Buyers beware! Next-day installation sounds great. But it’ s really a marketing come-on that has very little to do with convenience for you though it’s hugely convenient and profitable for the companies that push it.


How Does Mr. Carpet Compare To Home Improvement Centers?
Everything we do is customized to your needs. We show samples, we share product knowledge with you, we offer different options for your home decorating needs, we make suggestions and recommendations and all in less than an hour. We are experts in our industry. We specialize only in carpet, custom stair runners, and flooring.


Will Mr. Carpet Move Furniture And Take Up And Remove Old Materials?
Yes, we will move your furniture, and take up old materials like your old carpet, padding, wood floors and window treatments. And not only will we do all the labor, we’ll even haul the old stuff away. Not many companies provide that kind of service. Of course, it is the customer’s responsibility to move all small, delicate, and breakable items.


How Can Mr. Carpet Help Make Moving Easier?
Whether you’re moving locally within the greater Chicago area or moving in from out of state, we can help you. We can meet with you or with your realtor and start taking measurements as soon as is convenient for you. And if necessary, we can also set up a separate appointment just to present our products. We can do it all right after you close on your new home. If you're selling a home, we carry inexpensive products that will fit your budget and make a great first impression on potential buyers. In fact, we recommend this as a low-cost way to improve the sale-ability of your home.



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